Privacy Policy

                                      This Website Privacy Policy applies to: www.thecooldivide.com

Last update: September 17, 2023

The respect of your private life is of the utmost importance for The Cool Divide Ontario Limited Partnership, who is responsible for this website.

This Privacy Policy aims to lay out:

• the way your personal information is collected and processed. "Personal information" means any information that could identify you, such as your name, your mailing address, your email address, your location and your IP address;
• your rights regarding your personal information;
• who is responsible for the processing of the collected information;
• to whom the information is transmitted;
• if applicable, the website's policy regarding cookies.

This Privacy Policy complements the Terms and Conditions that you may find at the following address:

www.thecooldivide.com/terms and conditions

1. COLLECTION OF PERSONAL INFORMATION

We do not collect your personal information.

2. INTERACTIVITY

Your personal information is nevertheless collected through the interactivity between you and the website. This personal information is collected through the following methods:

• Comments
• Correspondence
• Other:  
  - Purchasing a product from the website

We use the personal information thus collected for the following purposes:

• Statistics
• Contact
• Website management

3. SHARING PERSONAL INFORMATION

We are committed not to selling to third parties or otherwise commercialize the personal information we collect. However, we may share this information with third parties for the following reasons:

• Order fulfillment
• Partnership

If you do wish that we not share your personal information with third parties, you may object at the time of collection or at any time thereafter, as described in the "Right of objection and of withdrawal" section.

4. STORAGE PERIOD OF PERSONAL INFORMATION

The controller will keep in its computer systems, in reasonable security conditions, the entirety of the personal information collected for the following duration: 1 year.

5. HOSTING OF PERSONAL INFORMATION

Our website is hosted by: Go Daddy Domains Canada, Inc, located at the following address:

________.

The host may be contacted at the following phone number: 866-938-1119.

Personal information we collect and process is exclusively hosted in Canada.

6. CONTROLLER

a) Controller

The "Controller" is: The Cool Divide LLP. The Controller may be contacted as follows:

The Controller can be reached by email at Support@thecooldivide.com

The Controller is in charge of determining the purposes for which personal information is processed and the means of such processing.

b) Obligations of the Controller

The Controller is committed to protecting the personal information collected, not to transmit it to third parties without informing you, and to respect the purposes for which personal information was collected.

In the event that the integrity, confidentiality or security of your personal information is compromised, the Controller is committed to notifying you.

7. RIGHT OF OBJECTION AND OF WITHDRAWAL

You have the right to object to the processing of your personal information by the Website ("right to object"). You also have the right to request that your personal information not appear, for example, on a mailing list ("right to withdraw").

If you wish to exercise the right to object or the right to withdraw, you must follow the procedure described hereinafter:

The user must submit an email to Support@thecooldivide.com

8. RIGHT OF ACCESS, OF RECTIFICATION AND OF REMOVAL

You have the right to consult, update, modify or request the removal of information about you by following the procedure described hereinafter:

The user must submit an email at the address listed above

9. SECURITY

Personal information we collect is stored in a secured environment. People working for us are obligated to respect the confidentiality of your personal information.

To ensure the security of your personal information, we use the following methods:

• SSL (Security Sockets Layer) Protocol
• Access management - person authorized
• Access management - person concerned
• Automatic backup
• Username/password

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations that allow us to ensure the confidentiality of your transactions. Nevertheless, no mechanism can ensure complete security, and transmitting personal information on the Internet always contains an element of risk.

10. CHANGES TO OUR PRIVACY POLICY

Our Privacy Policy may be viewed at all times at the following address:

www.thecooldivide.com/Privacy

We reserve the right to modify our Privacy Policy in order to guarantee its compliance with the applicable law.

You are therefore invited to regularly consult our Privacy Policy to be informed of the latest changes.

However, in the event of a substantial change to our Privacy Policy, we will notify you as follows:

- We will send an email to all affected users.

11. ACCEPTANCE OF OUR PRIVACY POLICY

By using our Website, you certify that you have read and understood this Privacy Policy and accept its conditions, more specifically conditions relating to the collection and processing of personal information.

12. APPLICABLE LAW

We are committed to ensuring compliance with all applicable legislation, including, but not limited to:

• the Criminal Code (R.S.C., 1985, c. C-46);
• Canada's anti-spam legislation (CASL);
• the National Security Act, 2017 (S.C. 2019, c. 13);
• the Communications Security Establishment Act (S.C. 2019, c. 13, s. 76);
• the Security of Information Act (R.S.C., 1985, c. O-5);
• the Personal Information Protection and Electronic Documents Act (S.C. 2000, c. 5) or Provincial counterparts in jurisdictions that have their own privacy laws.